Privacy Policy

Effective Date: [07/07/2025]

Welcome to Kovlos (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website https://kovlos.com or engage with our services. By using our site, you consent to the practices outlined in this policy.

1. Contact Information

Name: Dorien Nkinzo
Country: Poland
City: Białystok, Podlaskie
Address: Zwierzyniecka, 15-333
Phone: +48 517 864 180
Email: privacy@kovlos.com

2. Information We Collect

• Personal Information: Name, email, phone number, shipping/billing address, and payment details.
• Non-Personal Data: IP address, device/browser info, pages visited, cookies, and usage patterns.

3. How We Use Your Information

• To process and fulfill orders
• To provide customer service and support
• To send emails (transactional & promotional with consent)
• To improve website performance and security
• To comply with legal obligations

4. Cookies and Tracking

We use cookies to improve your experience, remember preferences, and track analytics. You can manage cookies via your browser settings.

5. Sharing Your Data

We do not sell your data. We only share your personal data with trusted partners for purposes such as payment processing, order fulfillment, and legal compliance.

6. Security

Your data is secured through encryption, secure storage, and restricted access protocols to prevent unauthorized access and misuse.

7. Your Rights

Under GDPR and similar laws, you can access, correct, or delete your data, withdraw consent, object to processing, or file a complaint with a data protection authority.

8. Data Retention

We retain your personal data only as long as necessary to fulfill your order, meet legal obligations, or resolve disputes.

9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If found, such data will be deleted promptly.

10. International Transfers

We may transfer your data internationally with appropriate safeguards, such as standard contractual clauses or equivalent protections.

11. Changes to This Policy

This policy may be updated occasionally. Changes will be posted on this page with a revised effective date.

12. Consent

By using our website, you consent to the terms of this privacy policy.

If you have questions or need assistance, please contact us at privacy@kovlos.com or call +48 517 864 180.

Thank you for trusting Kovlos. Your privacy is our priority.