TERMS OF USE

1. GENERAL TERMS

By accessing [YourWebsite.com] (“Site”), you agree to these legally binding Terms of Use. We reserve the right to modify these terms at any time, with changes effective immediately upon posting.

Key Definitions:

  • “Customer” refers to any user making purchases.
  • “Content” includes all text, images, and product listings.

*(Art. 3(1) EU Digital Content Directive 2019/770)*

2. ELIGIBILITY & ACCOUNT RESPONSIBILITIES

  • Users must be 18+ years old or have parental consent.
  • You must provide accurate information when creating accounts.
  • Strictly Prohibited:
    • Fraudulent transactions (Stripe Merchant Agreement §5.6)
    • Automated scraping of product data
    • Reselling products without authorization

(GDPR Art. 8 – Age of Consent | PCI DSS Requirement 8.1.1)

3. INTELLECTUAL PROPERTY

  • All Site content is owned by [Your Brand] or licensors.
  • Limited license granted to view/purchase products only.
  • Trademark Notice: Unauthorized use of brand assets triggers legal action.

*(EU Copyright Directive 2019/790 | Stripe Brand Guidelines §3)*

4. PURCHASE TERMS

4.1 Pricing & Payment

  • All prices in EUR (includes VAT where applicable).
  • We accept: Visa, Mastercard, Stripe-linked payment methods.
  • Declined transactions may result from:
    • Stripe fraud filters (Stripe Radar)
    • Incorrect billing address

4.2 Order Fulfillment

  • Delivery times are estimates only.
  • Risk of loss transfers upon delivery to carrier.

(EU Consumer Rights Directive Art. 18 | Stripe Services Agreement §4.2)

5. LIMITATION OF LIABILITY

  • We are not liable for:
    • Indirect damages (e.g., lost profits)
    • Product misuse
    • Third-party shipping delays
  • Maximum liability = order value paid.

*(EU General Product Safety Directive 2001/95/EC | Stripe Agreement §12.3)*

6. DISPUTE RESOLUTION

  • First step: Email disputes to legal@kovlos.com within 30 days.
  • EU Customers: May use EU ODR Platform.
  • Stripe Disputes: Chargebacks will be contested per evidence retention policies.

*(Regulation (EU) No 524/2013 | Stripe Dispute Guidelines)*

7. DATA PROTECTION (GDPR)

  • Personal data processed per our Privacy Policy.
  • Payment data handled by Stripe (PCI-DSS Level 1 compliant).
  • Right to erasure requests: Submit to termofuse@kovlos.com.

*(GDPR Arts. 13-17 | Stripe Data Processing Addendum)*

8. GOVERNING LAW

These Terms are governed by Polish law, with exclusive jurisdiction in Białystok courts for EU consumers.

*(Regulation (EU) No 1215/2012 – Brussels I Recast)*

Last Updated: [07/07/2025]
Contact: legal@kovlos.com | +48 [Phone]

Table of Contents

← Show TOC
[rank_math_contact_info]